Contact Us
Tell us what you purchased, which application you use, and what you expected to happen. Specific details help us solve digital-file issues quickly.
Order and download help
For a missing link, incomplete archive, or order question, email support@inkspirestudio.com and include your order reference.
Technical questions
For installation or compatibility help, include the product name, application and version, operating system, device model, and a screenshot of the exact error.
Privacy requests
Questions about personal information or browser storage can be sent to privacy@inkspirestudio.com.
Response time
Support is reviewed Monday through Friday. We aim to answer within two business days; complex file investigations may take longer. Please do not send payment-card details or account passwords.
Email is the fastest way to reach the appropriate person. Do not include passwords or full payment details.